Terms of Service
Last updated: June 12, 2025
These Terms of Service ("Terms") govern your use of the netcoreai.tech website and any services provided by Net Core AI("we," "us," or "our"). By accessing our website or engaging our services, you agree to these Terms.
1. Services
Net Core AIprovides custom web development, web design, UI/UX design, AI chatbot integration, analytics dashboards, and related digital services (collectively, "Services"). The specific scope, deliverables, timeline, and pricing for each engagement are defined in a separate written agreement, proposal, or statement of work ("Project Agreement") provided to you before work begins.
These Terms apply to all Services unless otherwise specified in a Project Agreement. In the event of a conflict between these Terms and a Project Agreement, the Project Agreement governs.
2. Project Agreements and Scope
All projects require a signed Project Agreement before work commences. The Project Agreement will specify:
- →Deliverables and project scope
- →Timeline and milestones
- →Total fee and payment schedule
- →Number of included revision rounds
- →Post-launch support period
Work outside the agreed scope ("Out-of-Scope Work") will be quoted separately and requires written approval before execution. We reserve the right to decline out-of-scope requests that conflict with the project timeline or resource availability.
3. Payment Terms
| Payment Type | Amount | Timing |
|---|---|---|
| Deposit (all projects) | 50% of total project fee | Due before work begins |
| Final payment (all projects) | Remaining 50% | Due at final handoff, before site goes live |
| Monthly retainer | As specified in agreement | Billed on the 1st of each month |
| Add-on products | As specified in agreement | Due before delivery or activation |
All fees are in USD. Invoices are due upon receipt unless otherwise stated. Overdue invoices accrue interest at 1.5% per month (or the maximum rate permitted by law, whichever is lower) after 30 days past due.
We reserve the right to pause or suspend work on a project if payment is more than 14 days overdue. Work will resume within 2 business days of payment receipt.
4. Revisions and Change Orders
Each project tier includes a defined number of revision rounds. A "revision round" means a single consolidated list of feedback submitted after reviewing a deliverable. The following principles apply:
- →Revision rounds must be used within 30 days of the deliverable being presented
- →Unused revision rounds do not carry forward to future projects
- →Feedback that expands the scope beyond the original agreement is treated as a change order
- →Change orders are quoted separately and require written approval before implementation
We will notify you in writing before performing any work that would trigger a change order. We will never execute out-of-scope work without prior written consent.
5. Client Responsibilities
Successful project delivery depends on timely and complete input from you. You agree to:
- →Provide all required content, assets, credentials, and approvals within 7 business days of request
- →Designate a single point of contact with authority to approve decisions
- →Provide consolidated, non-contradictory feedback within each revision round
- →Ensure all content and materials you provide are lawfully owned or licensed
- →Not use our services for unlawful, harmful, or deceptive purposes
- →Maintain reasonable availability for scheduled check-ins and approval milestones
Delays caused by late content or approvals from the client side may extend the project timeline and do not entitle the client to a fee reduction.
6. Intellectual Property
Upon Full Payment
Upon receipt of full payment, Net Core AIassigns to you all rights, title, and interest in the custom code and design created specifically for your project ("Deliverables"). You own your website outright.
Our Retained Rights
Net Core AI retains ownership of all pre-existing tools, frameworks, libraries, and proprietary methodologies used in the delivery of services. We retain the right to display your project in our portfolio unless you request otherwise in writing before project completion.
Third-Party Components
Your deliverables may include open-source components licensed under MIT, Apache, or similar permissive licenses. We will document any such dependencies. Third-party components remain subject to their respective licenses.
Before Full Payment
Until full payment is received, all deliverables remain the property ofNet Core AI. We may take down or withhold access to any deliverable for non-payment without liability.
7. Warranties and Representations
Net Core AI warrants that:
- →Services will be performed in a professional and workmanlike manner
- →Deliverables will materially conform to the specifications in the Project Agreement
- →We have the right to enter into these Terms and perform the Services
- →Deliverables will not knowingly infringe any third-party intellectual property rights
Disclaimer of Other Warranties:
EXCEPT AS EXPRESSLY SET FORTH ABOVE, THE SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. WE DISCLAIM ALL IMPLIED WARRANTIES INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE ERROR-FREE OR THAT YOUR WEBSITE WILL ACHIEVE ANY PARTICULAR BUSINESS OUTCOME.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
- NEITHER PARTY SHALL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
- NET CORE AI'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU IN THE THREE (3) MONTHS PRECEDING THE CLAIM.
- THESE LIMITATIONS APPLY REGARDLESS OF THE FORM OF ACTION (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE).
Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability. In such jurisdictions, our liability is limited to the maximum extent permitted by law.
9. Indemnification
You agree to indemnify, defend, and hold harmless Net Core AIand its officers, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from: (a) your use of our Services; (b) content or materials you provide to us; (c) your breach of these Terms; or (d) your violation of any applicable law or third-party rights.
10. Confidentiality
Both parties may receive confidential information during the engagement. "Confidential Information" means any non-public information disclosed by one party to the other that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information.
Each party agrees to: (a) hold the other's Confidential Information in strict confidence; (b) not disclose it to third parties without prior written consent; and (c) use it only in connection with the performance of the Services.
These obligations survive termination for 3 years. Exceptions apply for information that is publicly known, independently developed, or required to be disclosed by law.
11. Term and Termination
Project Engagements
Either party may terminate a project engagement with 14 days written notice. Upon termination: (a) client owes payment for all work completed to the date of termination; (b) Net Core AI will deliver all completed work product; and (c) the deposit is non-refundable if termination occurs after work has begun.
Monthly Retainers
Either party may cancel a monthly retainer with 30 days written notice. The final month's invoice will be prorated if cancellation occurs mid-cycle, unless otherwise specified.
Termination for Cause
Either party may terminate immediately for material breach if the breach remains uncured for 7 days after written notice. Net Core AI may also immediately terminate for non-payment or abusive conduct toward team members.
12. Dispute Resolution
In the event of any dispute arising from these Terms or the Services, the parties agree to the following process:
Good-faith negotiation
Parties must attempt to resolve the dispute through direct negotiation for at least 30 days before initiating formal proceedings.
Mediation
If negotiation fails, parties agree to non-binding mediation through a mutually agreed mediator before pursuing arbitration or litigation.
Governing law
These Terms are governed by the laws of the State of Texas, without regard to conflict of law provisions. Any legal proceedings shall be brought in Dallas County, Texas.
13. General Provisions
14. Contact
Questions about these Terms? Contact us: