Legal

Privacy Policy

Last updated: June 12, 2025

Net Core AI ("we," "us," or "our") operates netcoreai.tech. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. Please read it carefully.

1. Information We Collect

We collect information you provide directly to us and information collected automatically when you use our website.

Information You Provide

  • Name, email address, and phone number submitted via contact forms
  • Project details, business information, and messages you send us
  • Any files or materials you voluntarily share during our engagement

Information Collected Automatically

  • IP address, browser type, operating system, and referring URLs
  • Pages visited, time spent on pages, and click interactions
  • Device identifiers and general geographic location (country/city level)

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide the services you request
  • Send project updates, invoices, and service-related communications
  • Improve our website, services, and user experience
  • Analyze website traffic and usage patterns (aggregated, not individual profiling)
  • Comply with legal obligations and protect our legal rights
  • Detect and prevent fraud, abuse, or security incidents

We do not sell your personal information to third parties. We do not use your information for automated decision-making or profiling that produces legal or similarly significant effects.

3. Legal Basis for Processing

Where applicable under GDPR or similar laws, our legal bases for processing personal data include:

Processing ActivityLegal Basis
Responding to contact form submissionsLegitimate interest / Pre-contractual steps
Delivering contracted servicesContract performance
Sending service-related emailsContract performance
Website analytics (aggregated)Legitimate interest
Security and fraud preventionLegitimate interest
Legal complianceLegal obligation

4. Sharing Your Information

We do not sell or rent your personal information. We may share it in the following limited circumstances:

  • Service providers: We may share information with third-party vendors that help us operate our business (e.g., email delivery, analytics, cloud hosting). These vendors are contractually bound to protect your data and use it only as directed by us.
  • Legal requirements: We may disclose your information if required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
  • Business transfers: If Net Core AI is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience and collect usage data.

Cookie TypePurposeDuration
EssentialRequired for core site functionalitySession
AnalyticsAggregate usage statistics (Google Analytics)Up to 2 years
PreferenceRemember display preferences1 year

You can control cookies through your browser settings. Disabling certain cookies may affect site functionality. We honor Do Not Track signals where technically feasible.

6. Data Retention

We retain personal information only as long as necessary for the purposes described in this policy or as required by law:

  • Contact form submissions: up to 24 months, unless you request earlier deletion
  • Client project data: duration of engagement plus up to 3 years for legal compliance
  • Website analytics: aggregated data retained indefinitely; raw logs deleted after 90 days
  • Marketing communications: until you unsubscribe or request deletion

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access

Request a copy of the data we hold about you

Correction

Request correction of inaccurate or incomplete data

Deletion

Request erasure of your personal data ("right to be forgotten")

Portability

Receive your data in a structured, machine-readable format

Objection

Object to processing based on legitimate interests

Restriction

Request that we limit processing of your data

To exercise any of these rights, contact us at netcoreaisolutions@gmail.com. We will respond within 30 days. We may need to verify your identity before fulfilling your request.

8. Security

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

  • TLS/HTTPS encryption for all data in transit
  • Access controls limiting who can view personal data
  • Regular security patches and dependency audits
  • No storage of payment card data (we use third-party payment processors)

No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., Calendly for scheduling). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information. Links to third-party sites do not constitute endorsement.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us at netcoreaisolutions@gmail.com and we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. For significant changes, we will provide more prominent notice (e.g., email notification to active clients). Your continued use of the website after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Net Core AI

Email: netcoreaisolutions@gmail.com

Website: netcoreai.tech